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How Wix Scaled Its B2B Influencer Marketing Program

Sarah Adam
·
Wix
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Sarah Adam
Head of Influencer Marketing

Sarah Adam leads influencer marketing at Wix, one of the world's largest website platforms with over 300 million users. She is a founding member of the Global Influencer Marketing Council and has spent her career building creator partnerships from the ground up across PR, field marketing, and paid amplification.

Key Takeaways

  • Creative freedom is not a nice to have. It is the difference between a creator campaign that performs and one that falls flat. When brands over-brief, they kill the authenticity that made the creator worth working with in the first place.
  • Start with long-term creator relationships, not one-off campaigns. One-off activations rarely build the kind of trust with an audience that moves buying decisions. Wix learned this early and shifted their model accordingly.
  • Nano creators with paid amplification often outperform large creators running organic only. The combination of niche trust and targeted distribution is where B2B brands should be paying attention.
  • Run your first influencer campaign in-house. Before you brief an agency, you need to understand what good looks like from the inside. Outsourcing before you have that knowledge is how budgets disappear without results.
  • Engagement is a better signal than reach. A creator with 8,000 highly engaged followers in your ICP is worth more than a creator with 80,000 passive ones. Wix measures this carefully before every partnership.
  • Influencer marketing builds the brand groundwork that makes your ads work harder. Sarah frames it as foundational, not a standalone tactic. The awareness a creator builds is what shortens the conversion window for paid campaigns.
  • AI-generated content is increasing pressure on authenticity. Brands that give creators genuine freedom to speak in their own voice will win. Brands that use creators as a channel to push scripted messaging will lose audience trust fast.

Why Creative Freedom Is the Most Important Factor in Any Creator Campaign

Most brands approach influencer marketing the wrong way. They treat creators like ad placements. They write the brief, set the talking points, approve every word, and wonder why the content feels flat.

Sarah was direct about this. Creative freedom is not a risk. It is the mechanism. The reason a creator has an audience that trusts them is because that audience has seen them speak in their own voice, hold their own opinions, and push back on things they disagree with. The moment a brand strips that out, the content looks exactly like what it is: a paid placement dressed up as a recommendation.

Wix learned this by letting creators shape the partnership structure, not just the content. That approach builds something most brands never achieve with paid media. Real credibility inside a specific audience.

This is something I have seen across my conversations with founders and CMOs on NotJustAds. The brands winning with B2B influencer marketing are the ones treating creators as collaborators. The ones losing are treating them as distribution channels.

Nano Creators and Paid Amplification: The Combination Most Brands Miss

One of the most commercially useful insights in this conversation came when Sarah talked about nano creators paired with paid promotion.

The instinct for most brands is to find the biggest creator they can afford and hope the reach does the work. Wix tested that. They also tested nano creators with smaller, more specific audiences paired with paid amplification to extend the reach deliberately.

The second approach wins more often than the first.

A nano creator in a defined niche has something a large creator rarely has: a genuinely attentive audience that actually reads, watches, and trusts what they produce. When you amplify that content with Thought Leader Ads, you are not just extending reach. You are extending credibility to a targeted buying committee that the creator has already warmed up.

This is exactly how the Kleos model works. Find and activate creators your buyers already trust. Amplify that creator content directly in front of the buying committee using Thought Leader Ads. Not one or the other. Both, in sequence.

Engagement Over Reach: The Metric That Actually Predicts Performance

One of the clearest signals that a brand is new to creator marketing is when they lead with follower count. Reach is easy to see. Engagement is harder to fake.

Wix does not chase the biggest creator. They look for creators whose audiences are genuinely active, genuinely relevant, and genuinely engaged with the content. An 8,000-follower creator whose audience is made up of exactly the people you are trying to reach is not a consolation prize. That is a high-value asset.

For B2B brands working with Thought Leader Ads, this matters even more. You are not paying for passive impressions. You are paying to put credible, trusted content directly in front of your buying committee. The creator's engagement rate tells you whether that trust exists.

Influencer Marketing as Brand Infrastructure, Not a Standalone Tactic

Sarah frames influencer marketing as the groundwork that makes everything else perform better. Not a campaign. Not a one-off activation. Infrastructure.

When a buyer has seen a trusted creator speak positively about your brand over several months, your paid ads convert faster. Your sales team shows up to conversations with buyers who already have a positive prior. Your pipeline velocity improves because you have done the trust-building work upstream.

This is the part of B2B influencer marketing that most brands still undervalue. They measure it like a direct response campaign. It does not work like a direct response campaign. It works like reputation at scale, and reputation is what shortens every other part of your commercial cycle.

If you are running LinkedIn Thought Leader Ads without a creator strategy behind them, you are doing half the job. Sarah's experience at Wix shows exactly what happens when you connect both ends of the loop.

Marcus Sherwin Managing Partner Kleos
Marcus Sherwin
Host, NotJustAds · Managing Partner, Kleos

6 years at LinkedIn. $75M in ad spend managed. $700M+ in pipeline generated for HP, Expedia, Thomson Reuters and a number of Fortune 500 companies. Now helping B2B brands reach their buying committee through creator led marketing and Thought Leader Ads.

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